Politique d’expédition

Shipping Policy

Last updated: October 2026

We want your Blue Petal keepsake to reach you safely and as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days. Processing times may be longer during holidays, promotional periods, or periods of high order volume.

You will receive a confirmation when your order has been shipped.

Shipping Rates

Available shipping options and applicable shipping charges will be displayed at checkout before you complete your purchase.

Delivery Times

Delivery times vary depending on your location and the shipping method selected. Any delivery estimates provided at checkout are estimates and are not guaranteed.

Blue Petal is not responsible for delays caused by shipping carriers, weather, customs, or circumstances outside our reasonable control.

Canadian & U.S. Orders

We currently ship to addresses in Canada and the United States.

For orders shipped outside Canada, customers may be responsible for applicable customs duties, import taxes, or other fees charged by the destination country. These charges are not included in the product price unless otherwise indicated at checkout.

Incorrect Shipping Information

Please ensure your shipping address is correct before submitting your order. If you notice an error, contact us as soon as possible. Once an order has shipped, we may not be able to change the delivery address.

Lost or Damaged Shipments

If your order arrives damaged or does not arrive within a reasonable period after the expected delivery date, please contact us with your order number. We will work with you and the shipping carrier to help resolve the issue.

Contact Us

If you have questions about shipping or your order, please contact us using the contact information provided on our website.