Conditions d’utilisation

Yes. For Terms of Service, we had an important issue beyond normal Shopify store terms because Blue Petal isn't just selling a physical item—you also provide the MyKeepSakes digital service where customers upload and store photos/videos and connect them to the NFC keepsake.

So I would not rely solely on Shopify's generic template. You need terms covering the physical purchase and continued use of the digital service.

Here is a cleaner version I'd use:

Terms of Service

Last updated: October 2026

Welcome to Blue Petal. These Terms of Service govern your use of the Blue Petal website, our physical keepsake products, and the digital services associated with those products.

By purchasing, activating, or using a Blue Petal keepsake or accessing our services, you agree to these Terms.

1. Blue Petal Keepsakes

Blue Petal products use NFC or similar technology to connect a physical keepsake to digital content such as photos, videos, music links, messages, and other memories.

A compatible internet-connected device may be required to access these features. Compatibility can vary by device.

2. Your Content

You retain ownership of the photos, videos, messages, and other content you upload.

By uploading content, you give us permission to store, process, display, and transmit that content as necessary to provide the Blue Petal service.

You are responsible for ensuring that you have the right to upload and share the content you add to your keepsake.

You may not use our service to store or distribute unlawful, abusive, harmful, or infringing content.

3. Accounts and Keepsake Access

Some Blue Petal features may require an account or activation process. You are responsible for maintaining the security of your account and access information.

Anyone who has access to your keepsake or its associated link may potentially be able to access its contents, depending on the sharing and security features associated with that keepsake.

4. Service Availability

We work to keep Blue Petal digital keepsakes accessible and reliable. However, we cannot guarantee uninterrupted or permanent availability of the website, hosting services, NFC functionality, third-party services, or other technology used to provide the service.

Features may be updated, modified, replaced, or discontinued as our services evolve.

5. Protecting Your Memories

Although we take reasonable measures to protect the content stored through our service, Blue Petal should not be considered the sole backup location for important photos, videos, or other irreplaceable files.

We recommend keeping copies of important memories in another secure location.

6. NFC Technology

NFC performance can vary depending on the phone or device being used, placement of the NFC reader within the device, surrounding materials, and other technical factors.

If you experience difficulty accessing a Blue Petal keepsake, please contact us and we will make reasonable efforts to assist.

7. Third-Party Services

Some features may rely on third-party technology or services, including payment processors, hosting providers, music or media services, and ecommerce platforms. Your use of those services may also be subject to their respective terms and policies.

8. Purchases, Returns and Refunds

Purchases made through our website are subject to our Return and Refund Policy and Shipping Policy.

Prices and product availability may change without notice.

9. Acceptable Use

You may not misuse our website or services, attempt to gain unauthorized access to our systems, interfere with the operation of the service, or use Blue Petal products or services for unlawful purposes.

10. Intellectual Property

The Blue Petal name, branding, website design, product designs, software, and other materials provided by us remain the property of Blue Petal or our licensors and may not be copied or commercially used without permission.

11. Limitation of Liability

To the extent permitted by applicable law, Blue Petal is not responsible for indirect, incidental, or consequential losses arising from the use or inability to use our products or digital services.

Nothing in these Terms limits any rights or remedies that cannot legally be excluded under applicable consumer protection laws.

12. Changes to These Terms

We may update these Terms from time to time as our products, technology, or services evolve. The most current version will be posted on our website with the updated effective date.

13. Contact Us

Questions about these Terms of Service can be submitted using the contact information provided on our website.